Privacy Policy

Last Updated: June 2026

Landmark Lifting respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information you provide through our website, online forms, advertising forms, phone calls, text messages, emails, and other interactions with our business.

By using our website, submitting a form, requesting a quote, or communicating with us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Phone number
Service address or ZIP code
Details about the service you are requesting
Preferred contact method
Any additional information you submit through a form, message, call, or email

We may collect this information when you:

Submit a “Get a Quote” form
Submit a form through Facebook, Instagram, Meta Lead Ads, or another advertising platform
Contact us by phone, email, text message, or website chat
Schedule a consultation, estimate, appointment, or service
Interact with our website or online advertisements

2. Information Collected Automatically

When you visit our website, we may automatically collect certain information, such as your IP address, browser type, device type, pages visited, time spent on our website, referral source, and interactions with our ads or website forms.

We may use cookies, pixels, tracking technologies, analytics tools, and advertising platforms such as Google, Meta/Facebook, Instagram, or similar services to understand website activity, improve marketing, measure advertising performance, and deliver relevant ads.

3. How We Use Your Information

We may use the information we collect to:

Respond to quote requests and service inquiries
Contact you about your requested service
Schedule estimates, appointments, consultations, or jobs
Provide customer support
Send appointment reminders, follow-ups, and service-related communications
Prepare quotes, estimates, invoices, or service records
Improve our website, advertising, and customer experience
Analyze marketing performance
Prevent fraud, misuse, or unauthorized activity
Comply with legal obligations

4. Meta Lead Ads and Online Advertising Forms

If you submit your information through a Facebook, Instagram, or Meta Lead Ads form, the information you provide may be shared with us by Meta so that we can respond to your request.

We may use that information to contact you about your quote request, service inquiry, appointment, estimate, or related services.

Submitting a form does not guarantee that we will provide services. We may need to contact you to confirm details, availability, pricing, location, and scope of work.

5. CRM, Scheduling, and Business Tools

We may use third-party business tools, including customer relationship management systems, scheduling platforms, email services, text messaging tools, payment processors, analytics tools, and advertising platforms to help us operate our business.

These tools may process your information on our behalf for purposes such as lead management, customer communication, scheduling, quoting, invoicing, reporting, and marketing performance tracking.

6. Text Messages and Phone Calls

By submitting your phone number, you authorize us to contact you by phone call or text message regarding your quote request, service inquiry, appointment, or related customer service matters. Message and data rates may apply.

You may opt out of marketing text messages by replying “STOP” or by contacting us directly. Even if you opt out of marketing messages, we may still contact you for non-marketing purposes related to an active quote, appointment, service, transaction, or account matter.

7. How We Share Information

We do not sell your personal information for money. However, we may share information with trusted third parties when necessary to operate our business, provide services, communicate with you, or improve our marketing.

We may share information with:

CRM and scheduling providers
Email and text message service providers
Payment processors
Website hosting and security providers
Analytics and advertising platforms
Contractors, employees, or service providers involved in fulfilling your request
Legal, regulatory, or law enforcement authorities when required by law

8. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to improve website functionality, analyze traffic, remember preferences, measure advertising performance, and show relevant ads.

You can usually control cookies through your browser settings. Disabling cookies may affect how certain parts of our website function.

9. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and improve our operations.

10. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Choices

You may contact us to request that we:

Update or correct your personal information
Delete certain personal information, subject to legal and business recordkeeping requirements
Stop sending marketing communications
Provide more information about how we use your data

To make a privacy request, please contact us here: https://landmarklifting.com/contact/

12. State Privacy Rights

Depending on where you live, you may have additional rights under applicable state privacy laws. These may include the right to request access to personal information, request deletion, request correction, opt out of certain data sharing, or limit certain uses of sensitive personal information.

We will respond to verified privacy requests as required by applicable law. We may need to verify your identity before completing certain requests.

13. Children’s Privacy

Our website, advertisements, and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

14. Third-Party Websites

Our website or advertisements may link to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page.

16. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Landmark Lifting here:

Contact Landmark Lifting